Privacy Policy

Personal Information

• Email address (required for account creation and communication)
• Full name (optional, for personalization)
• Payment and billing details (processed by Stripe — we do not store this information)

Usage Data

• Sound recordings and sample metadata (e.g., timestamps, sample count) — only for Pro users; free users' recordings are not saved
• Reminder settings (time preferences, timezone)
• Support ticket content and communications
• Email subscription preferences

Technical Data

• Timezone (automatically detected)
• Authentication tokens and session identifiers
• Device/session information (used only for app functionality, not tracking)

We process your information to:

• Provide and improve our recording, tracking, and reminder features
• Create and manage your account
• Send reminder emails or app notifications
• Respond to support requests and user inquiries
• Send product updates (only if you opt in)
• Maintain internal support history and service quality

If you are located in the EU, UK, or a similar jurisdiction, our legal bases for processing your personal data include:

• Your consent (for reminders, optional emails)
• Contract performance (to deliver the services you've signed up for)
• Legitimate interest (e.g., service maintenance, support ticket history)
• Legal obligations (e.g., record-keeping for payment transactions)

We use cookies only for essential functionality, including:

• User authentication and session management
• Remembering preferences (e.g., timezone, reminder settings)
• Security measures (e.g., CSRF protection)

If non-essential tracking is added in the future (e.g., for bug diagnostics or analytics), we will update this policy and, where required by law, obtain your consent via a cookie banner.

We do not sell or rent your personal information.

We only share data with trusted third parties for limited purposes:

• All data is encrypted in transit via HTTPS/TLS
• Strict access controls are in place for staff
• Weekly encrypted backups are retained for disaster recovery
• Account deletion removes your personal data from live systems immediately and from backups within 7 days
• Support tickets are retained for internal operational history, even if your account is deleted

• Accounts inactive for 2+ years may be archived for security and space management
• You can delete your account and all associated data at any time from your settings dashboard
• Support content (e.g., tickets) is retained as part of our system history and not associated with deleted accounts
• Free users: Recording data is not saved and is immediately discarded after each session
• Former Pro users: If you downgrade to free, your historical data remains viewable but new recordings are not saved

• You may receive reminder emails as part of the core service
• Optional product updates or new feature announcements are only sent if you explicitly opt in via a checkbox
• You may unsubscribe at any time via your settings or a link in the email
• New users: Email updates are now opt-in only (not automatically enabled)

If you use our services from outside the United States:

• Your data may be stored or processed in the U.S.
• We comply with applicable international privacy laws, including the General Data Protection Regulation (GDPR) where applicable
• We use appropriate safeguards for data transfers, including Standard Contractual Clauses (SCCs) as required

Our service is not intended for children under 16. We do not knowingly collect personal data from anyone under that age.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us. We will remove the information promptly if verified.

You have the right to:

• Access and view your data
• Edit or update your profile or preferences
• Export your saved data
• Delete your account and all associated data
• Unsubscribe from emails or disable reminders

To exercise these rights, visit your account settings or contact support.

If you are in the EU/UK, you may also have the right to object to certain processing or lodge a complaint with a supervisory authority.

If audiotrackr is acquired, merged, or undergoes a corporate restructuring, your data may be transferred to a new entity. You will be notified via email or in-app message of any such event and your available choices.

We may update this Privacy Policy periodically. We'll notify you via email or in-app notice if changes are significant. You can always see the latest version here, with the "Last Updated" date at the top.